What you can raise
- A request to see, correct or delete the personal data we hold about you.
- Withdrawal of a consent you gave us.
- A complaint about how the service or our staff have handled your data.
- A report of a security vulnerability.
How quickly we reply
We acknowledge within 48 hours and resolve within 30 days of receiving your request, as the DPDP Act requires. Where the GDPR applies the period is one month, and we work to whichever is shorter.
If you are still not satisfied
You may complain to the Data Protection Board of India, or to your own supervisory authority in the EU. Nothing here limits that right.